Frequently Asked Questions
Everything you need to know about our professional-grade cookware.
What materials are used in Made In products?
We use premium materials sourced from the best manufacturers globally, including 5-ply Stainless Clad from the USA, Carbon Steel from France, and professional-grade Enameled Cast Iron from Northeast France.
How do I season my Carbon Steel pan?
To season your Carbon Steel, wash it with hot water, dry it completely, apply a thin layer of seasoning wax or high-smoke point oil, and heat it on the stove or in the oven until it darkens. Detailed instructions are included with every order.
Are your pans dishwasher safe?
While our Stainless Clad and Non Stick collections are technically dishwasher safe, we strongly recommend hand washing all professional cookware to preserve the surface integrity and extend the life of your pans.
What is your return policy?
We offer a 45-day trial period. If you are not completely satisfied with your cookware, you can return it within 45 days of delivery for a full refund, even if you have already cooked with it.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international locations. Shipping costs and delivery timelines vary depending on your destination and will be calculated at checkout.
Is Made In cookware compatible with induction cooktops?
Yes, our Stainless Clad, Carbon Steel, and Enameled Cast Iron collections are all induction-compatible due to their magnetic bases.